Redirecting traditional professional values to support safety: changing organisational culture in health care

Redirecting traditional professional values to support safety: changing organisational culture in health care.

Professionals in healthcare organisations who seek to enhance safety and quality in an increasingly demanding industry environment often identify culture as a barrier to change. The cultural focus on individual autonomy, for example, seems to conflict with desired norms of teamwork, problem reporting, and learning. We offer a definition and explication of why culture is important to change effo...

Changing health care culture: a prerequisite to improving patient safety

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Organisational culture and quality of health care.

The relationship between organisational culture, organisational climate and managerial values

This paper begins with a comprehensive review of the management literature on culture, and demonstrates close parallels with research and writings on organisational climate and values. The paper then reports the findings from an empirical investigation into the relationship between the organisational culture, climate, and managerial values of a large Australian public sector agency. The relativ...

Special article Organisational culture and quality of health care

Introduction Health policy in much of the developed world is concerned with assessing and improving the quality of health care. The USA, in particular, has identified specific concerns over quality issues 2 and a recent report from the Institute of Medicine pointed to the considerable toll of medical errors. In the UK a series of scandals has propelled quality issues to centre stage 5 and made ...